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Conflict Management

Conflict can make things uncomfortable or awkward, especially at work. In this course you will focus on constructive steps to overcome conflict with parents, co-workers and employers. You will also learn ways to be a better teacher and employer. 
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Course Info
State Approval
CDA
Instructor
training HOURS
2 training/clock hours
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CEU
0.2 CEUs
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TARGET AUDIENCE
Adults, Administration
LEARNING OUTCOMES
  1. Owners will examine how to make sure their employees are properly trained
  2. Employees will apply conflict resolutions to handle problems directly and with understanding
  3. Childcare workers will learn to create the environment to be and intentional teacher
Bertelsen Education courses are internationally accredited through IACET.
This course is approved in the following states:
*NOT APPROVED IN OHIO
Alabama
Alaska
Arizona
Arkansas
California
Colorado
Connecticut
Delaware
Florida
Georgia
Hawaii
Idaho
Illinois
Indiana
Iowa
Kansas
Kentucky
Louisiana
Maine
Maryland
Massachusetts
Michigan
Minnesota
Mississippi
Missouri
Montana
Nebraska
Nevada
New Hampshire
New Jersey
New Mexico
New York
North Carolina
North Dakota
Oklahoma
Oregon
Pennsylvania
Rhode Island
South Carolina
South Dakota
Tennessee
Texas
Utah
Vermont
Virginia
Washington
West Virginia
Wisconsin
Wyoming
This course counts towards the following CDA core competencies:
5. Managing an Effective Program Operation
Meet the instructor

Jenna Peterson

Jenna Peterson graduated with a Bachelor's in Communications emphasizing in Public Relations and Advertising from Brigham Young University-Idaho. She believes that everyone has a voice and deserves to be heard. It is important to effectively communicate problems and preplan strategies to be prepared for all situations. 
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40 courses
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90 training hours
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and counting!

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